SHIPPING CARRIERS  ARE EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE.

How much does shipping cost?

We offer free shipping on all orders over $40.00 via USPS First Class Mail Delivery on all USA orders. Shipping time 3-5 Days 

Flat rate Standard shipping is $4.95 USPS Priority Mail 5-7 Days on all orders under $ 40.00

How long does shipping take?

Please allow 5-7 business days (Mon-Fri) for delivery. In rare cases your package can take longer depending on your location or weather conditions such as hurricanes, blizzards, fires, floods, could also delay delivery .

How can I get a tracking number? 

A tracking number will be emailed to you for each shipment. Shipments to the US can be tracked at USPS.com or on our store page under Track Your Package . If haven’t received an email with your tracking number, please contact the ULM customer team at customersupport@unicornlovesmermaid.com 

Once your item has shipped and has been given a tracking number you need to contact the shipping service for information on your package i.e. USPS, UPS, FEDEX. We have no control over their deliveries. 

 I've entered a wrong shipping address! Can I change it?

If this happens to you, email us as soon as possible, we MIGHT be able to take care of it. However, we can't promise anything. If your order has already entered processing, we won't be able to stop it.

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